We keep the site we built for you current, connected and working, so every new project, award and team change goes live without waiting on your office.
Available for websites we build.
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The problem is not the site. It's what happens to it.
A finished house does a lot of work once it's on your site. It's proof for the architect, builder and designer who shared it. It's what a past client points to when they refer you, and the first thing a partner you'd like to work with looks at before they call.
You've already paid for that story. Somewhere between $2,500 and $5,000 to photograph one house, maybe another $1,500 to $3,000 for video and aerial, and a feature placement on top if the house earns one.
Except the files land in a shared folder, the office gets busy, and eleven months later the house still isn't up. The award you won in the spring isn't there either. Nobody's job is noticing, so nobody notices. Meanwhile your partners have nothing to share, your past clients have nothing to forward, and your marketing is telling last year's story.
A site care plan means someone is always ready to keep your site telling your story as it unfolds.
You send us work. We publish it, keep it connected, and check that everything still works.
That's the whole arrangement. No ticket system, no hourly estimate to approve first, and no waiting until someone at your firm has a free afternoon.
Nothing on your site ever changes unless you asked for it or approved it.
Care publishes what you send us. We don't write the material. Writing articles, posts and graphics is our content creation offering, and anything we write for you is published under that plan rather than billed here twice.
Each level pairs with the website build it was designed for. Choose yours when you sign for your build, or add it any time after launch.
Edits & additions: you send us what you need changed
Edits & additions: you send us what you need changed
Edits & additions: everything in Portfolio Care, plus the following
Whether or not you send us anything.
We fill out every form on your site and confirm the message reaches your inbox. Forms break silently. A firm can go a full quarter with a dead contact form and the only symptom is a slow month, which almost everyone blames on the market instead of the site.
We open the site on real phones and tablets. Most of the problems people actually hit are phone problems, and you are almost certainly looking at your own site on a desktop.
What went up, what we found and fixed, and one recommendation based on what we've seen on your site this quarter. Something arrives every quarter whether or not you had time to think about the site.
Content is in. Structure is quoted. Nothing else to memorize.
Some of what you'll want is a new thing rather than an update to an existing one. That isn't a problem and it isn't an upsell tactic. It's the difference between keeping a site current and building something new.
Anything outside your plan gets a written scope and a fixed price before any work begins. You will never receive an invoice for something you didn't approve.
You get a scope, a price and a timeline, and the price doesn't move once you've approved it.
It's never folded into your quarterly amount.
Most firms work through two or three a year.
Onboarding runs once, in the two weeks after your site launches, and it's included in your build.
We discuss your offer, target audience, and campaign goals. Review what's worked (or hasn't) in past campaigns.
Direct introductions, with your permission for us to receive files without routing them through your office. This one step is most of what keeps a portfolio current.
What you can safely change yourself, and what's better sent to us.
Annual agreement, invoiced quarterly. You commit to a year and pay in four installments rather than twelve small ones or one large one.
Unused requests don't carry over. The value isn't a bucket of hours, it's that nothing waits.
No. Site Care is for websites we build, so we know every page, template and connection we're maintaining.
No. Every site we build is designed for you to run yourself, and we train you to do it. Site Care is for firms who'd rather hand it off.
Start with the level that pairs with your build: Presence Care with a Presence site, Portfolio Care with Portfolio, Studio Care with Studio. If your pace picks up, move up at any quarter boundary.
No. Site Care publishes what you send. Our Content Creation plans write project write-ups, resource articles and social posts for you each month, and publish them to your site.
The quarterly checks still happen. Every form gets tested, the site gets checked on real phones and tablets, and you get a one-page note with a recommendation.
The week your site launches. Onboarding runs in the two weeks after launch and is included in your build. You can also add Site Care any time after launch.
Let's talk about your projects, your partners, and the content that will help your next referral decide to call.
No pressure. Just an honest conversation about what will work best for your business.
Ready to get started? Let's discuss the marketing needs of your business.
+1 (702) 321-0790
A 30 minute Digital Strategy Session is the perfect way to start. No cost. No obligation.
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